About Supermarket Managers: Shoplifters, checkout races and fights in the reduced aisle

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Our guest this week is Nick, who was a supermarket manager for 21 years before recently getting out of the 'game'! Joe and Tom ask him everything you'd expect, including how often do shoplifters get caught? How does the reduced section work? And can you get sacked for being too slow on the checkouts? Nick also tells us about the time a customer shouted at him and accused him of hiding chicken.

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