Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses. 🤖📊

Boris, an expert in AI and former member of Meta’s PyTorch team, shares actionable insights on leveraging AI to optimize call center performance, boost booking rates, and increase revenue without extra marketing spend. He also discusses the future of AI-driven tools, balancing innovation with simplicity, and redefining operations in the service industry. 🚀✨

In this episode, here's what you can expect to learn:

Why AI is set to revolutionize service businesses and transform call centers.
Practical ways to leverage AI for real-time call data analysis and team coaching.
Steps to improve booking rates and revenue without additional marketing spend.
The importance of fast product iterations and simplified AI implementations.
Future trends in AI-driven tools reshaping traditional business operations.

If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

Links & References:

LinkedIn:

Website:

Lace

Book a demo at Lace.AI to see how their AI solutions compare to what you’re using today: https://www.lace.ai/demo

This episode is kindly sponsored by:

Sera
UpFrog
CallRail
CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
MarketStorm
Rilla
Lace.ai
Autobot.ai
Avoca.ai

Connect with us!

Tersh Blissett
Josh Crouch
Join the Service Business Mastery Facebook group for more updates!
Visit our website: www.servicebusinessmastery.com

Affiliate links:

I'm back with professor Nick Mirzoeff talking about cultural restitution and Dan Hick's Brutish Museums