Web Design Business with Josh Hall 126 - Clients Editing Websites (How to Handle and Prepare for it)
Josh shares his tips on how to handle and prepare for clients who want to take over and edit the website you designed after they’re live.
In This Episode
00:46 - Triggering nightmares
05:06 - Have a backup
06:15 - 1) Proposal & Planning
06:58 - Who is editing
08:12 - Are they tech savvy
11:02 - Plan to train
12:23 - Account in proposal
14:34 - 2) Manage & fulfillment
14:55 - Access timeline
16:39 - What type of access
20:00 - Create processes
21:27 - Test before live
22:50 - 3) Empowerment phase
23:20 - Client resource page
24:51 - Custom dashboard
26:50 - Solidify SOP
27:54 - Clear support offer
29:34 - Client follow-up
32:22 - Resources
32:58 - Business course
Get all links, resources and show notes at:
https://joshhall.co/126
Get my quote, contract & invoice templates (for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years!