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Supply Chain Now

The Buzz: Optimizing Customer Experiences in Supply Chain

Mar 28, 2025
43:27

Join us as we discuss the paramount importance of nurturing relationships within the intricate tapestry of global supply chains, today on The Buzz!

This week, hosts Scott Luton and Jake Barr explore critical topics, alongside special guest Mark Gorlin, founder and CEO of Roadie. Listen in as they emphasize that successful leadership hinges upon the ability to cultivate rapport, and so much more. Listen in for:

  • Insightful perspectives on the current dynamics of tariffs and their profound implications for retail leaders
  • Innovative strategies employed by leading brands to enhance customer experiences amidst challenging environments
  • Invaluable lessons gleaned from the peak season of 2024, highlighting the necessity of adapting to soaring customer expectations and cost pressures
  • And much more!

Listen in as we navigate these multifaceted topics, and invite the audience to engage proactively with the ever-evolving supply chain landscape.

Additional Links & Resources:


This episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-optimizing-customer-experiences-supply-chain-1409

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