Last Week in AI

The Alexa Prize Challenge with Stanford's Abigail See and Ashwin Paranjape

Aug 20, 2020
Abigail See and Ashwin Paranjape, PhD students at Stanford AI Lab, share insights on their award-winning chatbot, Chirpy Cardinal, which secured second place in the Alexa Prize Challenge. They discuss the importance of rapid development and user feedback in creating engaging conversational AI. The duo explores the mixed initiative approach used in Chirpy Cardinal, enhancing its ability to generate empathetic responses while navigating complex social topics. They also touch on future innovations in AI and the role of open-source resources in advancing conversational interfaces.
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ANECDOTE

User Testing

  • Users tested Chirpy Cardinal through Alexa devices.
  • Saying "Let's chat" routed users to competing chatbots.
INSIGHT

User-Driven Conversations

  • The chatbot prioritized user initiative, letting users drive conversations.
  • This approach is more engaging but harder to implement effectively.
ANECDOTE

Topic Switching

  • Chirpy Cardinal could switch topics based on entities users mentioned.
  • Mentioning "Doctor Who" could trigger a conversation about the show, using Wikipedia data.
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