It could be that you’ve used online reviews to try new restaurants, dry cleaners, hotels or even movies.

But what makes us trust the opinions of strangers on the internet?

This hour, a look at the art and the etiquette of the online review.

GUESTS:

Tyler Anderson: Owner of Tanda Hospitality
Lauren Dragan: Senior staff writer at Wirecutter
Xandy Schiefer: Co-host of the podcast Beach Too Sandy, Water Too Wet
Camilla Vásquez: Author of The Discourse of Online Consumer Reviews

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Colin McEnroe, Eugene Amatruda, and Jonathan McNicol contributed to this show, which originally aired August 25, 2022.

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Please don’t give this show on the art of the online review one star