#159 Building Trustworthy AI with Beena Ammanath, Global Head of the Deloitte AI Institute

Oct 16, 2023

Beena Ammanath, Global Head of the Deloitte AI Institute and author of "Trustworthy AI," discusses the pressing need for responsible AI in today’s organizations. She emphasizes balancing innovation with ethical considerations and the importance of transparency in AI applications. Beena highlights the value of diverse stakeholder involvement in assessing AI risks and establishing trust through explainable systems. She also delves into the evolving AI regulatory landscape, advocating for tailored approaches to ensure the technology benefits society.

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INSIGHT

Trustworthy AI in the Enterprise

Trustworthiness in AI encompasses ethics, responsibility, accountability, and transparency.
User trust and adoption are crucial for AI product success in the enterprise.

ADVICE

Applying Trustworthy AI Dimensions

Identify relevant trustworthy AI dimensions for your use case and define metrics for each.
Determine the acceptable level of bias based on the use case’s impact.

ADVICE

Stakeholder Involvement in Bias Decisions

Involve stakeholders beyond the tech team to define acceptable bias levels.
Include business leaders, legal, and risk management for informed decisions.

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Throughout the past year, we've seen AI go from a nice-to-have, to a must-have in almost every large organization’s boardroom. There’s been more and more focus deploy AI by leadership teams, and as a result, there's never been more pressure on the data team to deliver with AI. However, as the pressure to deliver with AI grows, the need to build safe and trustworthy experiences has also never been more important. But how do we balance between innovation and building these trustworthy experiences? How do you make responsible AI practical? Who should we get into the room when scoping safe AI use-cases?

Beena Ammanath is an award- winning senior technology executive with extensive experience in AI and digital transformation. Her career has spanned leadership roles in e-commerce, finance, marketing, telecom, retail, software products, service, and industrial domains. She is also the author of the ground breaking book, Trustworthy AI.

Beena currently leads the Global Deloitte AI Institute and Trustworthy AI/ Ethical Technology at Deloitte. Prior to this, she was the CTO-AI at Hewlett Packard Enterprise. A champion for women and multicultural inclusion in technology and business, Beena founded Humans for AI, a 501c3b non-profit promoting diversity and inclusion in AI. Her work and contributions have been acknowledged with numerous awards and recognition such as 2016 Women Super Achiever Award from World Women’s Leadership Congress and induction into WITI’s 2017 Women in Technology Hall of Fame.

Beena was honored by UC Berkeley as 2018 Woman of the Year for Business Analytics, by the San Francisco Business Times as one of the 2017 Most Influential Women in Bay Area and by the National Diversity Council as one of the Top 50 Multicultural Leaders in Tech.

In the episode, Beena and Adel delve into the core principles of trustworthy AI, the interplay of ethics and AI in various industries, how to make trustworthy AI practical, who are the primary stakeholders for ensuring trustworthy AI, the importance of AI literacy when promoting responsible and trustworthy AI, and a lot more.

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