How is employee VOICE in the workplace different from SATISFACTION or ENGAGEMENT? Well, it's more frequent, measures more than engagement or satisfaction (although it might do that too), and it may be diagnostic.

I spoke with Rob Catalano who started and runs WorkTango which is a tool to help their customers understand the perspective of their employees. Employee voice can be used to understand the sentiment of employees in general but also in response to particular initiatives or changes. For example, it could help measure the effectiveness of diversity, equity and inclusion programs. And, if shared with leaders, can help them respond quickly to the feedback of their own employees.

worktango.com

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