Jason Del Rey, a Recode reporter and host of the Land of the Giants podcast, dives into the future of retail and the changing mall culture. He discusses how COVID-19 accelerated the decline of traditional malls and the rise of e-commerce giants. The conversation highlights the nostalgic ties to mall shopping while exploring how technology, like delivery services and augmented reality, is reshaping consumer experiences. Del Rey suggests a shift towards quality over quantity in retail, offering a glimpse into what shopping may look like in the post-pandemic world.
Retail was struggling. Then came the virus. Recode’s Jason Del Rey explains how the American mall will never be the same, and how the machines might save retail.