Learning the Power of Hospitality and Connection

Brad Lomannick shares his experience working at a high-end guest ranch, where he learned the importance of hosting people well and delivering exceptional experiences. He discovered the value of connecting with guests and building relationships with them, going above and beyond to make them feel like family. Brad emphasizes the significance of honoring and understanding people's worlds, doing homework on them, and starting conversations in their areas of interest. This approach allows for genuine connections and opens the door to deeper conversations and meaningful connections.