TownHall: Experience the Great Equalizer - Reimagining Facility Design with Jill McCormick

April 1, 2025: Jill McCormick, EVP of Design and Product Development at Pixel Health, reveals how experience serves as the great equalizer in healthcare facility planning. What happens when decades-old buildings meet modern patient expectations? Jill guides listeners through the sprint process that transforms stakeholder insights into human-centered designs, challenging traditional approaches by focusing first on desired experiences, not buildings or technology. As technology rapidly evolves, Jill emphasizes the need for flexible designs that can adapt quickly, creating seamless patient journeys from home to hospital.

Key Points:

1. 04:01 Human-Centered Design in Healthcare
2. 06:39 The Sprint Process for Problem Solving
3. 13:52 Navigating Resistance to Change
4. 15:16 Measuring Success in Facility Design
5. 17:15 Future Trends in Healthcare Facility Planning

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