McKinsey Talks Operations cover image

McKinsey Talks Operations

Navigating the new normal: Operations insights for 2024

Oct 13, 2023
Join Daniel Swan and Axel Karlsson, senior partners at McKinsey & Company, as they discuss the challenges and demands in supply chain and operations, the changing perception of automation and capital intensity, and key considerations for planning in 2024. Don't miss this enlightening conversation on shaping a new operational reality.
22:30

Podcast summary created with Snipd AI

Quick takeaways

  • Leveraging Gen AI and automation in back office functions can enhance operational efficiency and productivity.
  • Addressing inflationary challenges requires purchasing departments to be up to speed with effective strategies and tools.

Deep dives

Applying Gen AI and automation in back office and shared service functions

One of the key considerations for CXOs and boardrooms when it comes to their operations agenda is how to apply Gen AI and automation in back office and shared service functions. This presents a huge opportunity for companies across industries. By leveraging these technologies, organizations can enhance efficiency and productivity in their operations.

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