Today’s genius mind is Marina Kinschel, Vice President Customer Service for Factory Automation at Digital Industries. Tune in to this episode to learn how to drive change in a corporation, how to make sure everybody is on board and what challenges typically arise. Discover the role of Data Driven Insights, AI and Machine Learning in Customer Service and Factory Automation and hear how she approaches identifying and creating new data driven business cases. For more about Human & AI and the Siemens AI Lab check out our website:https://siemens.com/ai-lab
