Present and Accounted For: Building a Department Culture Where Showing Up Matters

In this CE-approved episode of Articles On-The-Go, Hank Balch discusses the impact that attendance and tardiness can have on a department: -- "If the shift start time is seen as an option, and the end of the tardy grace period is seen as the real start time, then leaders and co-workers are handcuffed in a way that they cannot begin their shift handoffs until after the grace period ends, wasting valuable time standing around waiting for everyone to finally get in place. Regardless of the good or bad reasons for the late arrivals, the results still send up red flags that should be..."

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