287. Booking.com’s NEW Damage Program: What Hosts Need to Know

What happens if a guest damages your short-term rental and they booked through Booking.com? Good news: they now offer host protection. But it’s not as great as it sounds...

In this episode, we break down the truth behind Booking.com’s new damage policy, what’s covered, and why you still might want to stick with deposits.

5 Key Takeaways:

• The Damage Policy Breakdown: Booking.com now offers a host damage protection program, but it’s filled with fine print and limitations.

• Deposits vs. Damage Program: Learn why collecting a deposit might offer stronger protection than relying on Booking.com’s mediation process.

• The Shocking Fine Print: Discover what’s not covered—like extra cleaning, pet damage, smoking, or even rule violations.

• How to Set It Up (Step-by-Step): A walkthrough on how to activate the damage policy within the Booking.com extranet settings.

• Our Recommendation After 50,000 Guests: Hear why Tim and his expert team still favor deposits and what evidence you can’t use in a damage claim.

This episode is a must-listen for any host using, or considering, Booking.com. Knowing how to protect your rental can save you thousands and major headaches. 

Resource Links: Check out our videos on YouTube: https://www.youtube.com/@ShortTermRentalRiches Grab your free management eBook: https://strriches.com/#tools-resources Looking to earn more with your property (without the headaches)? Chat with our expert management team: https://strriches.com/management-services/