Make it Hard for Your Team to Fail with Sam & Josh Ovett

Whatever you're doing in life, pay attention and you'll find parallels to running a business

Saying "we've always done it that way" kills businesses

It may be worth it to bring in a consultant (a fresh pair of eyes) to identify waste

Implement something in your business for continuous improvement (Kai zen)

Goal with creating processes is to make it hard for people to fail at their job (not just to save time or money)

Keep asking how you can eliminate yourself

Lead generation

Conversion

Delivery of promise

Delighting afterward

Ask for referrals

If you have a company that requires your time do this:

Ask people what you're doing for people

Charge more for your time

Create some type of digital knowledge product that will scale without you

When you're trying to accomplish something, don't ask how to do it, ask who can do it for me

Make it Hard for Your Team to Fail with Sam & Josh Ovett - Part 2