Letting & Estate Agent Podcast

Could mediation help with the Renters Rights Bill? - Ep. 2366

Oct 24, 2025
In this engaging discussion, Julie Ford, a seasoned letting agent consultant and trained mediator with over 500 successful property mediations, shares her insights on the potential of mediation to reshape landlord-tenant dynamics. She explains how a mediation-first approach can save time, lower litigation, and yield fair resolutions. Julie also highlights the growing legal pressure for mediation prior to court, the benefits of using neutral mediators, and how remote mediation tools have improved processes since the pandemic.
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INSIGHT

Mediation Offers Flexible Outcomes Courts Can't

  • Mediation can resolve issues courts cannot by crafting flexible, legal solutions both parties accept.
  • Julie Ford says mediation often stops disputes escalating to court and delivers fair outcomes faster.
ANECDOTE

500+ Mediations Focused On Rent Arrears

  • Julie mediated over 500 cases for the property redress scheme, mainly rent arrears.
  • Her experience shows repeated success resolving arrears without formal legal action.
INSIGHT

Case Law Encourages Mediation Before Court

  • Recent case law (Merthyr Tydfil Council v Churchill) allows judges to push parties to mediation before hearing cases.
  • This creates judicial support for using mediation to ease court backlog under the Renters' Rights Bill.
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