A year after launching the Postal Service Health Benefits Program, the Office of Personnel Management is facing critical resource shortfalls that threaten its ability to sustain operations. An Inspector General audit warns that without urgent staffing and funding fixes, OPM may struggle to process enrollments, manage benefits, and maintain service for more than 800,000 postal employees and retirees during the 2025 open season. Here to explain what's at stake is the Group Chief, Community-Rated Audits Group, OPM Office of the Inspector General ,Matthew Knupp.
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