Agile for Humans with Ryan Ripley and Todd Miller
3: Evidence-Based Management - Unrealized Value (UV) in EBM
Feb 26, 2024
The podcast explores evidence-based management, focusing on unrealized value and knowledge gaps in delivering customer satisfaction and entering new markets. They discuss engaging existing students for service improvement and evaluating future-focused key value metrics like market size and growth prospects.
15:30
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Quick takeaways
- Evidence-based management helps leaders make informed decisions using data for optimal outcomes.
- Unrealized value in EBM involves identifying satisfaction gaps and optimizing customer value delivery.
Deep dives
Understanding Unrealized Value in Leadership and Management
In the podcast episode, the importance of evidence-based management in leadership is discussed. Modern managers face complex challenges daily and need to make informed decisions using data. By focusing on evidence-based management and leadership, organizations can ensure they deliver the right thing to the right customer at the right time, optimizing their capabilities and innovation.
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