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Shownotes can be found at https://www.profitwithlaw.com/505.

Most law firm owners believe that doing great legal work is enough to earn referrals—but that assumption could be costing you thousands in missed opportunities.

In this episode of Profit with Law, Moshe Amsel sits down with referral expert Stacy Brown Randall to reveal why your client experience is the real engine behind sustainable growth. You’ll learn how to create a practice clients can’t stop talking about—without begging for reviews or awkwardly asking for referrals.

If you’re ready to break free from chasing new clients and start attracting them naturally, this conversation is your roadmap.

⏰It’s time to double your take-home pay and cut hours in ½.

Long hours, inconsistent income, and no clear path out of it are not fun revenue rollercoasters for any solo attorney.

In a free, 30 minute call, we help law firm owners with a proven roadmap to escape that cycle and build predictable growth.

In that growth call, get:

🗺️ A custom 12-month growth roadmap for your firm

🔎Clarity on exactly what’s holding you back

📈 Step-by-step actions to create predictable, scalable growth

Book your free session before spots fill up (they go fast): https://profitwithlaw.com/strategysession

Chapters:

[00:00] How client referrals drive exponential law firm growth
[03:45] Turn your professional network into a law firm referral powerhouse
[06:43] The #1 mistake lawyers make that kills referrals
[08:27] Beyond great work: what really makes clients refer your law firm
[11:21] A proven framework for creating a referable client experience
[16:39] Stop client buyer’s remorse: turn new law firm clients into raving fans
[24:27] The client expectation map: simplify your law firm’s experience
[27:23] Keep clients engaged during active cases and boost satisfaction
[31:57] Why over-automation hurts law firm referrals—and what to do instead
[34:25] Turn client feedback into your law firm’s referral engine

Resources mentioned:

Book your FREE strategy session today!: profitwithlaw.com/strategysession

Check out our Profit with Law YouTube channel!

Learn more about the Profit with Law Elite Coaching Program here

Episode 25 - Generating Referrals Without Asking with Stacey Brown Randall

Episode 443 - Transforming Your Law Firm's Referral Strategy with Stacey Brown Randall

Episode 166 - Hope is Not a Good Strategy for Growing Your Law Firm with Michael Duffy

Connect with Stacey Brown Randall: Website | LinkedIn

NEW RELEASE: The Referable Client Experience: A Proven Method to Generate Referrals Without Asking by Stacey Brown Randall

Generating Business Referrals Without Asking: A Simple 5

Episode 69: Bryan Adams, "Summer Of '69" (with guest Danny MacEachern!)