Business of Apps Podcast #232: Mobile app paywalls & cognitive biases with Max Amelang, Product Marketing Manager at Prematch
One of the most important metrics for a mobile app is its conversion rate. It tells you how many people that use the app for free become your paying customers. It’s about how profitable and sustainable your app is.
Now, if you are one of the die-hard Pink Floyd fans, you gotta love their song The Wall. If you are an app marketer, your wall is the paywall :-) Among many tools that you may use to increase the number of people who become your paying customers, once they hit the paywall, are cognitive biases.
You may heard of them if you have a peripheral interest in psychology.
Today, Max will tell you about using cognitive biases to significantly increase your app’s conversion rate.
Today’s topics include:- Max Amelang's bio
- About PreMatch
- Ethical boundaries in cognitive biases
- The most underrated cognitive biases
- High-impact experiments with paywalls
- Android or iOS?
- Leaving his smartphone at home, what features would Max miss most?
- What features he would like to see added to his smartphone?
"Yeah, it's absolutely a valid question because especially in the beginning, it's extremely tempting to see all of these tools you can use to somehow increase this conversion rate by margin or by another percent and so on. But then I also quickly realized not only as a product manager, but also as a user, how would I feel if I stumble across this? "
"Obviously I know the tricks, so maybe I need to be a bit harder in order to define if something is good or not so good anymore. And I then came up with like, how would my parents behave on this paywall? Because parents just as a symbol for an older generation that are not as native with mobile apps.
And I always am fascinated when I see how my dad navigates his app and when I realize, why did he just click on this button because it's blinking quicker? And I realized, okay, this is how easily he's influenced. So as a very soft first test, I'm thinking about, okay, how would my dad would behave on this paywall? Would he buy just because of the cognitive biases or would he still be able to make his own decision?"
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