Lauren Sherman, author of "Selling Sexy: Victoria's Secret and the Unraveling of an American Icon," shares her expertise on the significant rise and dramatic fall of Victoria's Secret. She reveals how the brand once dominated American consumer culture and contrasts its decline with the success of more inclusive competitors. Additionally, Lauren discusses Kim Jones' exit from Fendi, exploring the potential impact this shift may have on luxury fashion and the broader implications for industry leadership.
Victoria's Secret has struggled to maintain cultural relevance due to changing societal norms and increasing competition, despite significant annual sales.
Kim Jones' exit from Fendi may catalyze a major shift within the fashion industry, affecting leadership and creative strategies among luxury brands.
Deep dives
The Rise and Fall of Victoria's Secret
Victoria's Secret has experienced a significant decline in cultural relevance and consumer interest over the years, despite still generating substantial sales. The brand peaked in profitability around 2016 but faced challenges that began surfacing as early as 2015, particularly linked to changing societal norms and the emergence of the Me Too movement. Shifts in consumer perceptions of beauty and the backlash against the brand’s sexualized marketing strategies contributed to its downfall. While it remains a considerable business with around $6 billion in annual sales, its former status as a cultural icon has diminished, overshadowed by competitors like Skims and Aerie.
The Impact of E-Commerce on Retail Strategies
Victoria's Secret has been relatively slow to adapt its business model to the e-commerce landscape, which now plays a crucial role in retail success. Around 36% of its business comes from online sales, but this is significantly lower compared to competitors, who have more robust online operations. Historically focused on physical retail, the brand has struggled to integrate digital and in-store experiences effectively. This gap highlights a need for Victoria's Secret to reassess its store footprint and enhance its online presence to remain competitive in the evolving retail market.
Changing Leadership in the Fashion Industry
In the wake of recent high-profile departures, the fashion industry is witnessing a major reshuffling of creative directors, notably with Kim Jones stepping down from his role at Fendi. This move prompts questions about the feasibility of managing multiple major fashion labels simultaneously and might signal potential shifts in brand leadership dynamics. As Jones focuses on Dior, the changes at Fendi could trigger a domino effect across various fashion houses, affecting creative direction and brand identity in the industry. The upcoming leadership decisions will be critical as players in the luxury fashion space seek innovative strategies amidst declining sales and market fluctuations.
Lauren Sherman joins Peter Hamby for a discussion about the rise, fall, and plateau of Victoria’s Secret, the subject of her new book, Selling Sexy: Victoria’s Secret and the Unraveling of an American Icon. Then, Lauren delves into Kim Jones’ departure from Fendi and the likely domino effect it will cause among the major fashion houses.