Becker’s Healthcare Podcast Janet L. Carlson, MSN, BSN, RN, NE-BC, FACHE, Vice President of ASC Operations at Commonwealth Pain & Spine | Advanced Surgical Institute
Nov 22, 2025
Janet L. Carlson, RN, NE-BC, FACHE, is the Vice President of ASC Operations at Commonwealth Pain & Spine, boasting extensive leadership experience in ambulatory care. She discusses innovative uses of AI to enhance patient communication and streamline EHR processes. Carlson highlights the trend of higher-acuity procedures moving to ASCs and the technology investments in robotics for minimally invasive surgery. She emphasizes ASCs' crucial role in complementing hospitals and shares insights on expanding services in underserved areas.
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AI As An Operational Adjunct
- Janet Carlson sees AI as an adjunct technology that improves patient communication and charting in ASCs.
- She expects AI to reduce manual entry, speed throughput, and automate patient call responsiveness.
Higher-Acuity Cases Moving To ASCs
- Higher-acuity procedures are migrating into ASCs, expanding beyond joints and spine into cardiovascular and IR.
- ASCs invest in advanced equipment, like the DaVinci robot, to offer precise, same-day, minimally invasive procedures.
Revenue Cycle Starts At Scheduling
- Payer trends and billing accuracy are critical to ASC financial health.
- Janet highlights using technology to start claim work at scheduling so providers receive appropriate payment.