What does a humanitarian business such as the British Red Cross do to ensure they’re also human-centric on the inside when creating an experience for their people?
Well, they commit to a dedicated people experience team and start their journey of introducing a way of working that puts the employee at the heart of everything. Applying a human-centric approach, whilst delivering benefit for the people involved and showcasing the methods and mindset along the way, all the whilst using the process to change hearts and minds.
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