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Tax Day: Checking In On The IRS
Apr 15, 2025
Richard Rubin, a U.S. tax policy reporter for The Wall Street Journal, and Nina Olson, former National Taxpayer Advocate and current Executive Director at the Center for Taxpayer Rights, dive into the chaos at the IRS. They discuss the agency's severe staffing cuts and leadership turnover, which could affect taxpayer rights and services. Concerns about taxpayer privacy arise from a new agreement with ICE, and they shed light on the confusion surrounding recent IRS changes that complicate filing for small businesses and individuals alike.
34:59
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Quick takeaways
- The IRS is facing a leadership crisis with recent resignations raising concerns over its future effectiveness and stability.
- Ongoing layoffs and workforce reductions at the IRS threaten its ability to provide adequate support and resolve taxpayer issues efficiently.
Deep dives
IRS Customer Service Challenges
The Internal Revenue Service (IRS) faces significant challenges in customer service, particularly on tax day. Many individuals encounter difficulties when trying to reach the agency for assistance, resulting in frustration and confusion about filing requirements and timelines. A notable issue is the resignation of key leadership within the agency, which has contributed to an unstable environment and worries about the efficiency of tax operations going forward. As individuals search for guidance on filing, the long wait times and complexity of the system create additional hurdles during an already stressful period.
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