Everyday AI Podcast – An AI and ChatGPT Podcast

EP 116: Using Gen AI in the Enterprise Space - Insights From Walmart

Oct 5, 2023
In this insightful conversation, Jack Adams, an Associate Merchant and Gen AI Champion at Walmart, sheds light on how large enterprises are embracing generative AI to boost productivity and enrich customer experiences. He discusses Walmart's innovative AI playground that encourages employee experimentation, transforming merchandising and product content. Jack also navigates the future of AI in the enterprise landscape, emphasizing agility and ethical considerations in implementation, while addressing the competitive dynamics with industry giants.
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ANECDOTE

GenAI Champion Origin Story

  • Jack Adams, at Walmart, developed a generative AI system to optimize website content.
  • This successful project propelled him into the GenAI champion role.
ADVICE

Unsolicited Value Creation

  • Identify low-hanging fruit where generative AI can add value, even if not explicitly assigned.
  • Execute and demonstrate value; initiative is often rewarded.
INSIGHT

Walmart's GenAI Playground

  • Walmart's GenAI Playground provides associates safe access to various large language models.
  • This encourages experimentation, prompting ideation, and identification of fine-tuning needs.
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