Although the COVID-19 pandemic has upended normalcy across the globe, that's not always a bad thing, especially in the property world. Using insights from JLL's Better than normal: Vision 2021 report, Christian Beaudoin, managing director of research and strategy at JLL, discusses the opportunity this presents to make things better going forward across several sectors - from offices to retail and industrial spaces.

Read the Better than normal: Vision 2021 report here.

James Cook is the director of retail research in the Americas for JLL.

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