Taking A Phased Approach To CLM Implementation With Sarah Brower

In this episode, Sarah Brouwer, Senior Corporate Counsel at Trudell Medical International, joins Marc Doucette, CEO and Co-founder of Koho Consulting, to discuss the real-world challenges and strategies behind a successful contract lifecycle management transformation. Together, they share insights from Trudell’s multi-phase CLM rollout, including lessons in change management, phased implementation, and system adaptation. Marc draws on Koho’s hands-on experience to highlight what it really takes to move from static legacy tools to scalable enterprise CLM. They also explore how legal teams can rethink CLM as a long-term strategic investment rather than a one-time solution. The conversation wraps with a look at how AI is playing a growing role in document screening, data migration, and redlining, reshaping how legal ops teams work and deliver value across the business. Whether you're planning a CLM rollout or navigating one today, this episode offers a grounded perspective on what success looks like in complex organizations.