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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Zoom, Five9, Twilio, & RingCentral.
In this edition, our CX experts include:
- Zeus Kerravala, Principal Analyst at ZK Research
- Jon Arnold, Principal of J Arnold & Associates
- Dan Miller, Lead Analyst and Founder of Opus Research
- Rebecca Wetteman, CEO & Principal Analyst at Valoir
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
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