The Empathy Edge Justin Jones-Fosu: How to Respectfully Disagree - and Not in a Passive-Aggressive Way
We prep ourselves for so many challenging conversations, whether asking for a raise, delivering a tough performance review, asking for more budget, or even debating a political issue as if we're going to war. We brace for the confrontation. That puts us in a really unhelpful place to have true connection and conversation - and that just intensifies the misunderstanding and animosity with no helpful outcome.
But there's a way out of this cycle. And woo boy! I clicked instantly with today's guest and I know you will, too. Today, Justin shares a very personal story about his trip back to Ghana to confront his absent father and how he changed the conversation following his own 5 pillars to bridge the divide. We also discuss how to practice conversational receptiveness, and how to avoid the dotted line dilemma and the illusion of asymmetric insights which both hinder meaningful engagements with those we don't see eye-to-eye with. Justin also unpacks actionable ways to have better conversations and cultivate curiosity through the Power of 3 Questioning module.
To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com
Key Takeaways:
- Plant the seeds with your kids of how to value humanity from a young age. Take them to places and events that will help them see more of the world and humanity.
- Be transparent when you are working on your leadership and changing conversations. Bring your team in, make it fun and light, and have one meaningful conversation per week.
- Just because it feels uncomfortable to learn about others and practice The Power of 3 Questioning. It doesn’t mean it isn’t working and strengthening your listening muscles.
"People are talking about things that are important to them. The question is, are we really listening?" — Justin Jones-Fosu
Episode References:
- Justin's book: I Respectfully Disagree: How to Have Difficult Conversations in A Divided World
- The Empathy Edge podcast: Michael Bach: What Exclusion is Costing Your Company
- Book: Dialogue: The Art of Thinking Together by William Isaacs
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About Justin Jones-Fosu, CEO, Work.Meaningful and Author, I Respectfully Disagree
Justin is a full-time dad-e who also happens to be an international speaker, a social entrepreneur, a critically acclaimed author, and a mountain climber (he recently conquered one of the famed 7 Summits). His passion for elevation extends beyond trekking, it’s mirrored in his work as the CEO of Work. Meaningful, a firm he founded in 2017 focused on workplace engagement and inclusion. He consults with, speaks to, and trains 10,000 to 20,000 people per year. He is a former radio host and former workplace contributor to NPR’s The Takeaway Justin's most recent book, I Respectfully Disagree, challenges the reader to focus on building bridges with people rather than barriers from them. He also wrote The Inclusive Mindset and Your Why Matters Now.
Connect with Justin Jones-Fosu:
Work.Meaningful: workmeaningful.com
LinkedIn: linkedin.com/in/iworkmeaningful
Instagram: instagram.com/iworkmeaningful
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
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