Being a change agent is hard. It's tough to inspire people and get them motivated to work on a shared vision. To understand the mechanics of digitalization and tactics required to implement them, Wayne Eckerson invited Andrea Ballinger so that she could share her hard-won lessons from her illustrious career as a technology leader.   Andrea is currently leading a transformation program at LSU, revamping the university’s information technology resources across multiple campuses. Prior to that, she served as Interim CEO and President for the University of Illinois  Alumni Association and CTO of Illinois State University. She began her data career at the University of Illinois where she earned a reputation as the foremost data warehousing expert in higher education.