This episode includes Virtual Coffee with Lisette.
00:30 Pilar's introduction. She recommends Pocket, UCExpo15. (For the script visit, www.virtualnotdistant.com/results.) 07:01 A story about the different reasons why people might be underperforming. 10:45 Lisette shares how her focusing time working on her book is going and the power of reaching out. The "being-busy syndrome" and when it's way too much. 16:00 Pilar mentions the UC Expo 2015 and the London Management 3.0 Meetup Group. 17:00 The importance of tracking progress and results. Why do we collect metrics, why do we need to track? 20:50 Defining how success looks like. The importance of multiple perspectives. Pilar mentions Yael Zofi's A Manager's Guide to Virtual Teams23:20 Organisation's objectives and personal objectives. 26:36 Who's role is it to stay on top of these tracking systems? Motivation. 31:22 Visualising data. 37:20 Progress, problems and plans. 40:55 Start with the basics and make sure your metrics evolve. The team should be involved in looking at metrics and deciding how we're tracking. 46:51 "Don't shoot the messenger!" Or the perils of reporting bad results.