Digital technologies create digital relationships that limit comapnies ability to innovate and change.
It’s long been understood that social networks, the likes of LinkedIn and Facebook, but also tools such as Whatsapp and Slack, enable individuals to collaborate and accomplish important tasks. As a result, firms typically rely on collaboration through networks to help them innovate and change.
Yet, in this podcast, INSEAD professor Jason Davis argues that networking to boost one’s social capital can actually hurt firms if the resulting “digital relationships” only help individuals pursue private objectives. The conversation expands on the themes covered in his recent book Digital Relationships: Network Agency Theory and Big Tech,itself based on over a decade of research in big tech companies such as Google, Amazon and Tesla, in America, Asia and Europe.
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