ACTEC Trust & Estate Talk Lessons Learned Regarding Law Firm’s Email Communication
May 7, 2019
Explore the fallout from a law firm’s email mismanagement, which led to critical court orders landing in spam folders. Delve into real-life cases that highlight the expensive consequences of email communication failures. Discover essential email management strategies for legal practices and hear a personal story underscoring the importance of vigilance in monitoring client communications to prevent mistakes. This discussion serves as a wake-up call for professionals to embrace technology in safeguarding their legal correspondence.
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Eminent Domain Case Appeal
- In an eminent domain case appealed to the Florida Court of Appeals, the appellant claimed the trial court abused discretion in assessing attorney fees.
- The appeal argued the court shouldn't have sustained its order and denied the motion to vacate due to the motion being filed beyond the appeal period.
Email System Issues
- The court called witnesses, including IT specialists, to understand the email issue.
- Testimony revealed the appellant's law firm had configured its email system to delete suspected spam without logging, potentially deleting the court order.
Email Management Advice
- Understand email handling limitations or hire a knowledgeable consultant.
- Maintain email folders and logs, especially with e-discovery's increasing importance.