

How To See What’s REALLY Happening Below You
14 snips Sep 16, 2025
Leaders often fly blind, missing crucial insights from beneath their layers of management. Messages can become diluted as they travel down the hierarchy, leading to miscommunication. Authentic feedback from team members is essential to unravel the true dynamics at play. Embracing accountability and fostering an open environment helps team members take responsibility. By confronting challenges with transparency and practical skills, leaders can better navigate complexities and prevent future mishaps.
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Dilution Effect Across Layers
- Messages dilute as they move down layers, making strategy unclear at the front line.
- The dilution effect means daily work often doesn't align with executive strategy.
Sanitised Upward Reporting
- Upward reporting gets sanitised at each layer, returning optimistic versions of reality.
- By the time information reaches executives, confidence in its accuracy should be low.
Visibility Declines With Seniority
- As leaders rise, control and visibility naturally decrease and require new skills to manage.
- You must learn to detect realities without micromanaging to avoid blind spots.