Design Talk (dot IE) 0172 - Communication is the Core Value with Felix Queitzsch
Ankur Banerjee, Aditya Devulapalli
We are very pleased to welcome Felix Queitzsch, Chief Risk Officer at RiskSystem, an innovative Irish start-up offering risk and regulatory reporting services for asset managers and investment markets.
Hello, Felix, could you start by telling us a little about yourself and your background?
Questions…
1.What does flexibility, agility mean in a product development environment?
•[Communication, communication, communication. Constant communication with customers. Clear communication aligning customer’s expectations with our delivery.]
2.What does holding your customer’s hand look like?
•[Again, communication, never do something without involving them…]
3.Do you ever end up “over communicating”? How do you find the balance between too little and too much?
•[You have to develop a sense of the customer’s needs, some want a lot of involvement, some less…]
4.We hear a lot about Agile and Scrum. Would you call yourselves an Agile organization?
•[we don’t like putting ourselves into a specific framework box…
5.What for you are the key behaviours or practices for teams involved in software?
•[Yes we apply sprints and daily meetings, a Kanban board, and project management… but our core value is communication, so anything that makes communication happen… ]
6.What are the things that work best?
•[it really is as simple as having everything organized around a single task list, a list of things that need to be done…]
7.What does a typical day look like?
8.Can you share your thoughts on teams working virtually, hybrid, in-person? What works best?
•…
9.How do you balance the team’s need for internal communication - interrupt-driven communication versus having too many interruptions to be productive?
•[the day has its own pace, more interactions in the morning with each other, starting with the daily meeting. Then mainly quiet, individual productive time, and then in the afternoon you are more involved communicating with clients…]
10.(we may have some questions from the audience…)
11.And any last thoughts before we finish?
Well, we’ll wrap up there.
Thank you for talking with us and sharing your thoughts today.
Notes:
Acknowledgements
Music
Title: Impulse
Artist: Ben Prunty
Source: https://www.benpruntymusic.com/
License: Non-transferable license. Permission granted by Ben Prunty (personal letter)
Cover Art
Title: Aharoni 88 + Equalise Character Height
Artist: Allen Higgins
Source: AudioStudio-Name.pptx
License: CC BY-NC-SA 4.0
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Design Talk (dot IE) CC BY-NC-SA 4.0
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