This week's guest is Lou Carter. Ron and Lou discussed positive work relationships, how blame can become toxic, and overall how to create a well-loved workplace. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Lou likes (4:12) His background (11:05) What makes for a horrible work relationship (16:25) Blaming yourself (19:47) An example of when Ron took accountability (24:10) How to create a well-loved workplace (26:47) What kind of love we seek (32:54) Podcast Resources Right Click to Download this Podcast as an MP3 Lou on LinkedIn Lou's Website Most Loved Workplace Best Practice Institute Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Why else is blame dangerous?