The Executives' Exchange Episode 008 - Charlie Mills, CEO, Medline Industries, Inc.
Linda Imonti, Office Managing Principal at KPMG sits down with Medline CEO Charlie Mills to discuss what it is like to work in and operate a family-led business, how Medline scaled manufacturing and leveraged supply chain to meet COVID-19 head on, and why a top-down understanding client needs, and how to sell your product, is vital for success!
:40—Early memories of a family-led business
3:35—Discuss Medline & the key to double-digit growth
6:30—Vision of innovation & incentives of being privately held
9:53—Medline's preparation & response to COVID-19 demands
13:58—Supporting employee's mental and physical health during the pandemic
15:58—Medline's response to previous crisis's
18:16—Discuss cultivating customer relationships and future healthcare trends
22:41—What are the key areas for growth & capital investment?
24:25—Lessons on leadership; the recipe to family run business; company culture
27:17—Scaling distribution & silver linings of the pandemic
31:00—Adjustments to remote work and the future in-person, remote and hybrid models
35:58—Final thoughts
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