Your Most Asked Question: How Many Clients Should My Account Manager Be Managing?

We're answering our most frequently asked question from Agency Owners 👀

How many clients should a Client Account Manager be managing?

We're here to tell you that there's no one-size-fits-all answer to this question, buuuut after years of experience we have broken down the key criteria to consider.

We call this the Capacity Index. Listen to this episode where we go through the 3 key considerations:

• Meetings
• Service load
• Admin work

While there are no hard and fast rules for how many clients an Account Manager should handle, understanding capacity and the experience you want to deliver to clients can really help determine how many clients an Account Manager should be looking after.

If you're looking for help with your Account Management or guidance on how many clients your Account Manager should be managing, reach out, we'll be happy to help! Book an intro call today.

[HELPFUL LINKS]

Onboarding Checklist: Grab⁠⁠ ⁠⁠⁠⁠our onboarding checklist here. ⁠⁠

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

Cheers, to happy clients!