In this episode, I had the pleasure of bringing together two fascinating guests: Christina Garnett, a fractional chief customer officer, and Victor Ruggiero, a musician from the ska-punk band The Slackers. Our conversation covered a wide range of topics, from the challenges of maintaining a long-term music career to the importance of authenticity in building community and connecting with fans. We explored how both the music industry and tech world grapple with burnout, creativity, and the struggle to remain genuine in an increasingly commodified landscape. Christina offered valuable insights on leveraging social media to engage with audiences, while Victor shared entertaining stories from his decades in the music scene. Throughout the discussion, we uncovered surprising parallels between building fan bases in music and cultivating customer relationships in business, ultimately highlighting the universal importance of human connection and inspiration across different fields.