Are you using SysInternals? Richard chats with Sami Laiho about Mark Russinovich's masterwork. Sami talks a bit about the history of SysInternals and how Microsoft came to acquire them and Mark - and the tool development continues! Process Explorer and Monitor are the best known of the suite of over a hundred tools - and they focus on diagnostics. But once you know what an issue is, there are more tools to help you resolve them. Check out Sami's Pluralsight series on SysInternals - he considers it some of his best work!