Maxwell Leadership Podcast

Communication that Inspires (Part 2)

Jan 27, 2021
John Maxwell, a renowned leadership expert and author of 'The 21 Irrefutable Laws of Leadership,' shares key insights on inspiring communication. He emphasizes the importance of emotional connections, revealing how kindness can uplift others during tough times. Maxwell discusses the power of feelings in communication and highlights the 'three C's': connection, confidence, and challenge. Mark Cole and Chris Goede dive into how effective communication should motivate individuals to take action, stressing the need for clarity in guiding the audience's next steps.
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INSIGHT

Feelings Outlast Words

  • People remember how you make them feel more than what you say or do.
  • Emotion transfers through the feelings of the communicator, making authentic emotion crucial.
ANECDOTE

Empathy on the Golf Course

  • John Maxwell shared a story about encouraging a volunteer berated for mistakenly picking up a golf ball.
  • He showed empathy and uplifted the volunteer by relating to his own mistakes.
ADVICE

Feel It Yourself First

  • Never communicate anything unless you feel it yourself first.
  • Genuine emotion from the speaker is essential for the audience to feel it too.
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