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Practical Founders Podcast

#103: Healthcare Software Startup Sold to VC-Funded Competitor During COVID Era – Ian Manners

Jul 26, 2024
Ian Manners, a former consultant turned entrepreneur, co-founded healthcare software company Vivor to bridge patients with financial assistance for prescriptions. He shares insights on the startup's journey, helping over 100,000 patients access $2 billion in aid. Ian reflects on the challenges of merging Vivor with competitor TailorMed during COVID-19, discussing the emotional and strategic nuances of such a sale. The episode also highlights the complexities of integrating healthcare solutions and the evolving landscape of startup funding in this sector.
01:05:18

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Ian Manners co-founded Vivor to address healthcare affordability, connecting patients with financial assistance and helping over 100,000 people access $2 billion in support.
  • The strategic acquisition of Vivor by VC-funded TailorMed was driven by the need to accelerate growth amidst the challenges of the pandemic and the complexities of customer acquisition in healthcare.

Deep dives

The Journey of Viver

Viver was co-founded in 2015, focusing on tackling healthcare affordability, a significant issue in the U.S. healthcare system. The company developed software to assist financial navigators—professionals who help patients find financial assistance for medications and other healthcare costs. By leveraging existing resources and maximizing productivity, Viver aimed to connect patients with available funding they often did not know existed. This innovative approach allowed Viver to support over 100,000 patients and facilitate over $2 billion in financial assistance before its acquisition.

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