In this episode, Roger sits down with Catharine Madeley, a tax practitioner who recently experienced a data breach at her firm. Catherine shares her firsthand account of how the breach unfolded, the steps she took to respond, and the lessons she learned along the way. She offers valuable insights into the importance of having a robust cybersecurity plan, the critical role of communication with clients, and the need to be proactive in protecting sensitive client information.
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- (00:00) - Welcome to the Federal Tax Updates Podcast
- (01:14) - Introducing Our Guest: Catharine Madeley
- (03:10) - The Harrowing Tale of a Data Breach
- (04:13) - The Initial Discovery and Immediate Response
- (14:20) - Navigating the Aftermath: Investigation and Recovery
- (23:26) - Reflections and Lessons Learned from the Cybersecurity Incident
- (25:42) - The Aftermath of a Data Breach: A Personal Account
- (26:29) - Law Enforcement's Response to Small Scale Breaches
- (28:24) - Navigating IRS Procedures After a Breach
- (29:39) - The IRS Practitioner Relief Opt-In Program: A Lifeline
- (32:30) - Client Communication and Response to the Breach
- (42:43) - Lessons Learned and Moving Forward
- (49:16) - Final Thoughts and Advice
Connect with Catharine Madeley
LinkedIn: https://www.linkedin.com/in/catharine-drake-madeley
Website: https://www.sallingcpa.com
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Roger Harris
Annie Schwab
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