The Customer Experience Podcast 183. Building a Customer-Centric Organization w/ Sam Jacobs
Feb 8, 2022
49:45
The process from here to there is full of failure. Today’s guest is a founder and CEO whose life changed when he recognized that failure actually means experience that he can use to help others.
In this episode, I speak with Sam Jacobs, Founder & CEO at Pavilion, about realizing his entrepreneurial dreams based on openly sharing best practices, ideas, and strategies with peers.
Sam and I talked about:
What actions a company with humility will take
How Pavilion grew out of Revenue Collective
Why a vision should inform values
What the independence of the professional truly looks like
How Sam built Pavilion with diversity and customer-centricity
Check out these resources we mentioned:
Join Pavilion
Sam Jacobs on LinkedIn
Jim Sharpe on LinkedIn
Feetures running socks
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
In this episode, I speak with Sam Jacobs, Founder & CEO at Pavilion, about realizing his entrepreneurial dreams based on openly sharing best practices, ideas, and strategies with peers.
Sam and I talked about:
What actions a company with humility will take
How Pavilion grew out of Revenue Collective
Why a vision should inform values
What the independence of the professional truly looks like
How Sam built Pavilion with diversity and customer-centricity
Check out these resources we mentioned:
Join Pavilion
Sam Jacobs on LinkedIn
Jim Sharpe on LinkedIn
Feetures running socks
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.