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In this episode, we dive into the intriguing career journey of Jordan Cole, the Operations Director at MinterEllisonRuddWatts, a leading law firm in New Zealand. Starting with a background in commerce and accounting, Jordan found his true calling in the legal realm after realizing the traditional path wasn't for him. From the mailroom of Meredith Connell law firm, he climbed the ladder over eight years, taking on a broad range of operations roles.

Jordan shares with us his experiences in handling the firm's response to COVID-19, influencing decisions without formal authority, and the transformative power of volunteering. Join us as we unravel the layers of Jordan's career and discover the lessons he's learned along the way.

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Joining MinterEllisonRuddWatts in late 2019 as Operations Manager, Jordan faced an unexpected twist—the onset of the COVID-19 pandemic. He shares insights into managing the firm's rapid response to the crisis, navigating remote work challenges, and leading major initiatives, including a significant office move.

Jordan delves into the art of influencing without formal authority, a crucial skill in his role. He highlights the importance of honesty and adaptability, especially when things don't go as planned during crises.

On a personal note, Jordan opens up about being diagnosed with Type 1 diabetes during the pandemic, a life-changing experience that added a unique layer to his professional journey. Drawing from his two years of volunteering for Lifeline, he reflects on the invaluable skill of listening without immediately offering solutions.

Currently serving on the board of Waitamatā Community Law, Jordan discusses the significance of providing accessible legal help to those in need. Through his experiences, he emphasizes the importance of adaptability, honesty, and the power of truly listening in both personal and professional growth.

In this episode, Jordan mentions the ways in which you can volunteer at Lifeline and Waitematā Community Law. Click these links to find out more.

Your host for this episode is ⁠Luke Campbell⁠ and ⁠Ella Cleary.⁠

‍This episode is sponsored by VXT, the leading VoIP phone system for legal professionals.

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