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The Intrinsic Value Podcast - The Investor’s Podcast Network

MI376: Why Do Great Companies Fail? The Innovator’s Dilemma w/ Shawn O’Malley

Nov 4, 2024
Shawn O'Malley dives deep into why even the best companies stumble under the weight of disruptive innovations. He discusses the key differences between disruptive and sustaining innovations and how complacency can lead to downfall. Real-life examples from companies like Sears and Xerox illustrate this phenomenon. The conversation also covers strategies for navigating market shifts, emphasizing the need for a culture of experimentation and adaptability. Discover how industry giants can learn from their past to thrive in an ever-evolving tech landscape.
53:04

Podcast summary created with Snipd AI

Quick takeaways

  • Understanding the innovator's dilemma illustrates why even successful companies can fail by becoming complacent and ignoring disruptive innovations.
  • Disruptive innovations create new markets by appealing initially to niche customer segments, challenging established firms focused on current customers.

Deep dives

The Innovator's Dilemma Explained

Understanding the concept of the innovator's dilemma is essential for investors today, as it reveals why successful companies often fail. Historically, firms that continuously listen to their best customers and focus on high-return innovations can inadvertently set themselves up for failure. This paradox occurs when doing what seems right leads to stagnation and enables new competitors with disruptive innovations to overtake these established companies. The lessons from Clayton Christensen’s foundational work underline that success can breed complacency, resulting in a vicious cycle that ultimately leads to a company's decline.

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