During this panel at Disruption Forum Retail, Milena Lazarevska, VP Commercial Quick Commerce at Delivery Hero, talked about the rapid growth of quick commerce and different approaches to the operational aspect of this service. She also discussed how quick commerce addresses the changes in consumer behavior and what customer problems it solves.

Throughout the panel, Milena answered the following questions:


How has the pandemic influenced consumer habits and behaviors?
Which of these habits will stay with us after the pandemic?
What’s the other model of playing in quick commerce, apart from having your own dark stores?
How much of their shopping do customers want to be delivered to their homes?
What’s more important in quick commerce: the density or the breadth of what a customer can order?
Are autonomous vehicles the future of delivery?
What are the future plans for the development of the quick commerce project at DeliveryHero?

Host: Filip Sobiecki, Netguru.

This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10