Welcome to Tearsheet’s Outlier Podcast. This subscriber-only podcast is exclusive for our Outlier members. We go deeper with subject matter experts, to take actionable steps that can impact your business and practice. I’m Zack Miller, editor in chief at Tearsheet To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier). Today’s guest is Dan Faggella, a global expert on artificial intelligence and its use cases for financial services. Dan’s the founder and head of research at Emerj, a research and advisory company on AI. Dan takes a practical approach when it comes to discussing AI’s potential in financial services. The adoption challenge for banks taking up AI are real — he’s polled them and has built a framework around them and how to overcome hurdles. We talk about concrete use cases for AI in the front office and where we’re headed when it comes to cross-selling or customer acquisition. Dan Faggella is my guest today on the Outlier Podcast.