Lucinda and Alina are joined by Kirsty Marrins, the digital communications specialist and a trustee of CharityComms, to talk about the minefield that social media interactions can pose to voluntary organisations.

The discussion follows a consultation by the Charity Commission on new social media guidance, which was prompted by a growing number of complaints about charities’ social media activity.

Kirsty summarises the objections from within the sector to the new draft guidance, including the impracticalities of trustees monitoring staff members’ personal social media accounts. She provides pointers for voluntary organisations seeking to refresh their social media policies and stresses the need to consider the mental health and wellbeing of the team members responsible for organisational accounts.

Later in the episode, The New Humanitarian’s Isabelle Roughol makes an appearance to plug the publication’s flagship podcast, Rethinking Humanitarianism.

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Attentional Bias & Cognitive Expectations aka "It Was Right In Front Of You The Whole Time"

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